What you can expect from the eufy C28
What testers say about the eufy C28
The Eufy Omni C28 is a mid-range robot with a roller mop that is sprayed with clean water while it works while dirty water is collected separately, camera-based obstacle recognition and a station that empties the bin, washes the roller and dries it with 122 °F air. Vacuum Wars calls it perhaps the best Eufy yet and ranks it 18th of 20, largely for the price-to-performance ratio.
The testers were impressed by the mopping: the roller turns at 270 rpm, presses almost 2.2 pounds onto the floor, scored 119 on dried stains against a 108 average and left only a quarter of the usual water behind, good for a place in the top ten of all mopping systems tested. Vacuuming was strong too: 89 percent of the embedded sand out of carpet, pressed-in pet hair picked up completely and no hair on the brush after the long-hair test. The route was more efficient than average and the app offers maps per floor.
The criticism: obstacle recognition avoided only 15 of 24 objects, below average, at 4.3 inches the robot is tall for low furniture, battery efficiency was below average and the app lacks a few automations rivals offer. Thresholds stop at just under 0.8 inches and the station does not dose detergent. For a tidy home with hard floors and some carpet it is one of the sharpest-priced roller mops; anyone with lots of clutter on the floor should look at a model with better obstacle recognition.
Pros
- Roller mop ranked among the best tested, removing stains with little water left Vacuum Wars ↗
- Removed all pressed-in pet hair with no hair wrapped on the brush Vacuum Wars ↗
- Plans efficient routes and cleans faster than most robots Vacuum Wars ↗
- Cleared almost all cereal and litter from hard floor and carpet Tom's Guide ↗
- Mops well and cleared a ketchup mess without leaving stains Tom's Guide ↗
- Cleans like far pricier robots for a mid-range price Tom's Guide ↗
- Very compact dock still empties, washes and dries on its own TechRadar ↗
- Two side brushes sweep dirt from along walls very well TechRadar ↗
- Roller mop is rinsed with clean water as it goes, leaving floors properly clean TechRadar ↗
Cons
- Laser-only avoidance missed more objects than camera-based rivals Vacuum Wars ↗
- Tall body may not fit under low beds or sofas Vacuum Wars ↗
- Uses its battery less efficiently than average Vacuum Wars ↗
- Sometimes bumps hard into baseboards and pauses to decide where to go Tom's Guide ↗
- Paused at cat hair on wooden floors as though it were an obstacle Tom's Guide ↗
- No detergent tank, so cleaner has to be measured in by hand Tom's Guide ↗
- Could not get over a bathroom threshold and then just gave up TechRadar ↗
- Turns away well short of corners, leaving them uncleaned TechRadar ↗
- Mop drying and draining at the dock is very loud TechRadar ↗
Where the testers disagree
- Pet hair: Vacuum Wars: Removed all pressed-in pet hair with no hair wrapped on the brush against Tom's Guide: Paused at cat hair on wooden floors as though it were an obstacle
- Navigation: Vacuum Wars: Plans efficient routes and cleans faster than most robots against Tom's Guide: Sometimes bumps hard into baseboards and pauses to decide where to go
- The station: TechRadar: Very compact dock still empties, washes and dries on its own against Tom's Guide: No detergent tank, so cleaner has to be measured in by hand
Each point sums up, in our words, the review of the test it names, and its link leads to that review. We do not summarize RTINGS or Wirecutter: their lists are linked above.
