What you can expect from the eufy Omni E28
What testers say about the eufy Omni E28
The Eufy Omni E28 combines three appliances: a robot vacuum, a roller-mop robot and a detachable handheld cleaner for stains in carpet and upholstery, with a station that empties the bin into a bag, washes and dries the roller, drains the dirty water and refills the clean-water tank. Vacuum Wars bought one and tested it in its own studio.
Vacuuming was strong on every front: all surface debris, from fine dust to large crumbs, came off hard floors and carpet, the extending side brush swept edges and corners clean and in the carpet deep-clean test it removed 85 percent of the embedded dirt, a top-8 score among more than two hundred robots tested against a 75 percent average. The camera-based obstacle recognition avoided 23 of 24 objects, one of the best results to date, and the roller mop scored 127 on dried stains against an average of 93. Unlike spinning pads the roller picks up wet messes and channels them into an onboard dirty-water tank; on carpet it lifts 0.4 inches. The top-mounted lidar covered the floor efficiently, at 9.7 square feet per minute against 7.5 square feet on average.
The criticism: at 1.3 grams the roller left slightly more water behind than average, which causes occasional streaks on glossy floors, and the station washes the roller with cold water. At 4.3 inches the robot is on the tall side and thresholds stop at 0.8 inches. Anyone who wants a small spot cleaner for the sofa and carpet alongside the robot, housed in one station, gets a unique package in the E28; anyone who only needs the robot should look at the cheaper E25 built on the same base.
Pros
- Dodges nearly every cable, shoe and bit of pet mess in its path Vacuum Wars ↗
- Pulls deeply trodden-in grit out of carpet better than most robots Vacuum Wars ↗
- Detachable handheld spot cleaner on the dock lifts stains from rugs and upholstery Vacuum Wars ↗
- Mops hard floors to a shine without leaving them too wet Tom's Guide ↗
- Its side brush reaches out into corners a round robot tends to miss Tom's Guide ↗
- Handheld deep cleaner lifted stains from a rug and a fabric sofa Tom's Guide ↗
- Maps quickly and moves confidently along walls, over cables and past chair legs TechRadar ↗
- Roller mop scrubs dried-on grime and leaves floors noticeably fresh TechRadar ↗
- Climbed the tester's highest door sills without trouble TechRadar ↗
Cons
- Long hair wraps into thick clumps behind the brush Vacuum Wars ↗
- Small onboard bin means more trips back to the dock in big homes Vacuum Wars ↗
- Raw suction lags behind other robots in its price class Vacuum Wars ↗
- Treated clusters of cereal as obstacles and skipped them in testing Tom's Guide ↗
- Sometimes bumps table legs and once wedged itself beside a toilet Tom's Guide ↗
- Dock is loud for a few seconds while it empties the bin Tom's Guide ↗
- Splitting rooms in the app is fiddly and sometimes fails TechRadar ↗
- No vacuum-first-then-mop mode and no option for two passes TechRadar ↗
- Handheld cleaner sprays a lot of water, too much for a sofa TechRadar ↗
Where the testers disagree
- The station: Vacuum Wars: Detachable handheld spot cleaner on the dock lifts stains from rugs and upholstery · Tom's Guide: Handheld deep cleaner lifted stains from a rug and a fabric sofa against TechRadar: Handheld cleaner sprays a lot of water, too much for a sofa
- Navigation: TechRadar: Maps quickly and moves confidently along walls, over cables and past chair legs against Tom's Guide: Sometimes bumps table legs and once wedged itself beside a toilet
Each point sums up, in our words, the review of the test it names, and its link leads to that review. We do not summarize RTINGS or Wirecutter: their lists are linked above.
