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Shark PowerDetect NeverTouch Pro

Ratings at the stores

3.9 out of 5. 286 reviews from 2 stores in 2 countries

  • Saturn DE 3.9 (3.9 out of 5) · 266 reviews Read Nov 13
  • Kaufland.nl NL 4.5 (4.5 out of 5) · 20 reviews Read Nov 9

How we combine them. Each store counts once, with its biggest listing of this model, and its rating weighs by its number of reviews.

Not counted: Amazon (its terms do not allow us to show its ratings).

We may earn a commission when you buy through these links. It never changes our ranking.

Which robot is right for your home? Find out in 7 questions →

About this model

The Shark PowerDetect NeverTouch Pro is a vacuum-and-mop robot that adjusts itself: its PowerDetect sensors raise the suction where there is more dirt, take extra mopping passes over stains, blow debris out of edges with air and extend the mop pad up to 1 inch towards walls. It navigates with a 360-degree lidar and 3D obstacle sensors, lifts itself over obstacles and thresholds (NeverStuck) and keeps the pad off carpet. The NeverTouch Pro base empties the robot into a 60-day bin, refills its water tank for up to 30 days and washes and dries the pad after every clean.

Learn more →

Who it suits

Good for

  • Rugs and carpet: leaves the mop in the station
  • Upkeep: all-in-one station
  • Clutter on the floor: 3D sensor detects obstacles

From the facts the maker states, by the rules of our advisor.

Shark PowerDetect NeverTouch Pro (black)

Before you buy, compare it with 2 recommended alternatives ?

Green is the best of these 3, also when they share the lead.

This model Shark PowerDetect NeverTouch Pro Cheapest of the top 10 Dreame L50 Ultra Best on 6 facts Highest score here Roborock Qrevo Edge 3 Pro Best on 10 facts
Most important facts
Lowest price – $721Dreame (brand store) best $999Roborock (brand store)
Score 6.7 7.6 7.9 best
Customer rating – – –
Tests Just A Dad Approved Vacuum Wars TechRadar Tom's Guide Just A Dad Approved Vacuum Wars Just A Dad Approved Vacuum Wars
Suction power higher is better – 19,500 Pa 36,000 Pa best
Runtime per charge longer is better 120 min 200 min 256 min best
Climbs thresholds up to higher is better 1 in (25 mm) 1.7 in (42 mm) 1.8 in (45 mm) best
Robot height lower is better – 3.8 in (9.7 cm) 3.1 in (8 cm) best
Mop lift on carpet higher is better – 0.4 in (10.5 mm) 0.6 in (15 mm) best
Dust bag lasts longer is better up to 60 days up to 100 days best up to 65 days

Compare all 26 facts →

Prices per store

Shipping included, sales tax added at checkout. We may earn a commission when you buy through our links. How we read and order prices

Also at Amazon, price not shown yet: Amazon.com (black).

What you can expect from the Shark PowerDetect NeverTouch Pro

Our score6.7 Rank 85 of 94
Ratings3.9 286 reviews

What testers say about the Shark PowerDetect NeverTouch Pro

The Shark PowerDetect NeverTouch Pro is a vacuum-and-mop robot that adjusts itself: its PowerDetect sensors raise the suction where there is more dirt, take extra mopping passes over stains, blow debris out of edges with air and extend the mop pad up to 1 inch towards walls. It navigates with a 360-degree lidar and 3D obstacle sensors, lifts itself over obstacles and thresholds (NeverStuck) and keeps the pad off carpet. The NeverTouch Pro base empties the robot into a 60-day bin, refills its water tank for up to 30 days and washes and dries the pad after every clean.

In Tom's Guide's lab it picked up 100 percent of the cereal on hardwood and 99.6 percent on carpet, and 95 and 90 percent of the pet hair, for an overall score of 94.6. It cleaned in neat rows starting with the edges, climbed rugs and door saddles, and its mop laid down an even film that dried quickly without streaks, even lifting an old sticky stain. TechRadar found its first map the most accurate it had seen, never saw it hit a wall or furniture, and watched it lift itself over every threshold in the house but one of about 2 inches. RTINGS rates it great on hard floors, where its edge cleaning works fairly well.

The testers disagree on obstacles: TechRadar found the avoidance excellent, if so careful that it keeps away from edges, Tom's Guide saw it avoid shoes and dog toys but run over a thin cable, and RTINGS saw it bump into furniture hard and fail to avoid shoes, socks and cables. On carpet it is weaker: 83 percent of the kitty litter at Tom's Guide, flour left in a rug at TechRadar, and mediocre carpet and poor pet-hair results at RTINGS. Suction and water flow cannot be set by hand, TechRadar found wood floors left wetter than it liked, and RTINGS notes that the base washes and dries the pad with cold water and air and that upkeep is tedious and costly. For mostly hard floors and a buyer who wants the station to do the chores, it is a strong choice, and a home with a lot of carpet and pets should look further.

Pros

  • Cleared all loose debris from hard floors and carpet with ease Vacuum Wars ↗
  • Its mop clears dried stains better than most robots Vacuum Wars ↗
  • Lifts flattened pet hair out of carpet better than average Vacuum Wars ↗
  • Lifts itself over tall thresholds that stop most robots TechRadar ↗
  • Never bumped into walls or furniture during testing TechRadar ↗
  • Its first map of the home was quick and very accurate TechRadar ↗
  • Cleared cereal, litter and pet hair from hardwood almost completely Tom's Guide ↗
  • Its mop removed caked-on grime and food spills, drying without streaks Tom's Guide ↗
  • Raises itself over rugs and door saddles between rooms Tom's Guide ↗

Cons

  • Covers little floor per charge, among the weakest at its price Vacuum Wars ↗
  • The Shark app lacks multi-floor maps, room settings and water level control Vacuum Wars ↗
  • The dock washes the pad with cold water and dries it without warm air Vacuum Wars ↗
  • Leaves floors quite wet, and the water flow cannot be adjusted TechRadar ↗
  • Keeps too far from walls, so room edges get less attention TechRadar ↗
  • Left a thin film of fine flour behind on hard floor and rug TechRadar ↗
  • Spread kitty litter through carpet instead of picking it all up Tom's Guide ↗
  • Ran over a thin charging cable left on the floor Tom's Guide ↗

Where the testers disagree

  • Pickup: Vacuum Wars: Cleared all loose debris from hard floors and carpet with ease · Tom's Guide: Cleared cereal, litter and pet hair from hardwood almost completely against TechRadar: Left a thin film of fine flour behind on hard floor and rug
  • Mopping: Vacuum Wars: Its mop clears dried stains better than most robots · Tom's Guide: Its mop removed caked-on grime and food spills, drying without streaks against TechRadar: Leaves floors quite wet, and the water flow cannot be adjusted
  • Obstacles: TechRadar: Never bumped into walls or furniture during testing against Tom's Guide: Ran over a thin charging cable left on the floor

Each point sums up, in our words, the review of the test it names, and its link leads to that review. We do not summarize RTINGS or Wirecutter: their lists are linked above.

Shark PowerDetect NeverTouch Pro specifications ?

Product on the market since September 2024 · Also sold or tested as: Shark AV2800ZE (United States) source · Shark AV2810ZE (United States) source · Shark RV2800ZEEU source · Shark RV2820ZE (United States) source

Consumables: no dust bags to buy, the station collects the dust in a bin.

Dimensionsrobot and dock

Dock, from the front 17.6 in high 14.3 in deep 17.6 in 18.8 in wide

From the published dimensions. The dock needs a spot 18.8 in wide and 14.3 in deep.

Suction and brushes 4 facts
Anti-tangle brush
no (assumed)
Extending side brush
no (assumed)
Filter type
HEPA
Dirt detection
yes
Mopping 4 facts
Mop type
flat pad
Mop extends to the edges
yes
Automatic mop detach
yes
Mop refreshed while mopping
yes
Dock 9 facts
Empties the dust bin
yes
Bagless
yes
Dust bag lasts
up to 60 days
Washes the mop
yes
Dries the mop
yes
Hot-air drying
no (assumed)
Dispenses detergent
no
Plumbing hookup
no (assumed)
Dock size (w × d × h)
18.8 × 14.3 × 17.6 in (47.8 × 36.4 × 44.6 cm)
Navigation and obstacles 5 facts
Navigation
LiDAR turret
Obstacle avoidance
3D sensor (structured light)
Climbs thresholds up to
1 in (25 mm)
Climbing system for high thresholds
yes
Stair-edge sensors
yes
Robot 1 fact
Dust bin in the robot
280 ml
Battery 2 facts
Runtime per charge
120 min
Charging time
4 h
Smart features and warranty 4 facts
Matter
no (assumed)
Voice assistants
Alexa, Google Assistant
Warranty
3 years
Scheduled runs
yes

Where a row says “no (assumed)”, the maker's full product page for this model names the feature nowhere, so we take it as a no.

Sources: sharkninja.com · saturn.de · support.sharkninja.com

Our score

Confidence: high. Two or more test sites, or one test site and 300 or more owners’ ratings. The highest score today is 7.9.

  • Test sites 60%6.7

    5 cleaning abilities measured, on one scale for every robot.

    • Deep clean on carpet7.2
    • Pet hair7.1
    • Mopping6.9
    • Obstacle avoidance6.2
    • Navigation4.8

    Deep clean on carpet: Just A Dad Approved 6.2 · Vacuum Wars 8.1. Pet hair: Just A Dad Approved 6.6 · Vacuum Wars 7.6. Mopping: Just A Dad Approved 6.8 · Vacuum Wars 7.0. Obstacle avoidance: Just A Dad Approved 7.0 · Vacuum Wars 5.5.

    Measured by Just A Dad Approved (read on September 9, 2026) · Vacuum Wars (read on September 29, 2026).

    Measured 6.5, counted 6.7, pulled toward its station type’s average.

  • Owners’ ratings 25%–

    Owners’ ratings, 25%: none yet at the stores that ship to the United States, so this part is left out and the others count for more.

  • Features 15%7.0

    55 of 79 points for the facts the maker states.

  • Price never countsA sale can’t lift a model. Today’s lowest price sits beside the score, checked every morning.
  • No test, no rankOnly robots a test site has tested are ranked. The rest get a provisional score.
  • Reviewers beside, not insideReviewers’ picks are shown next to the score and do not count in it.

How we work this out →

The testers’ picks

Positions and labels, never text. These picks are shown beside the score and do not count in it. How the score comes about is on the method page.

Ratings at the stores

Buyers rate the Shark PowerDetect NeverTouch Pro 3.9 out of 5, from 286 reviews at 2 stores (Saturn DE, Kaufland.nl NL). We read the ratings on November 13, 2026.

3.9 out of 5. 286 reviews from 2 stores in 2 countries

By country

  • Germany, 1 store 3.9 (3.9 out of 5) · 266 reviews
  • Netherlands, 1 store 4.5 (4.5 out of 5) · 20 reviews

The bar is the country's share of the reviews.

StoreRatingReviewsRead
Saturn DE 3.9 (3.9 out of 5) 266 Nov 13
Kaufland.nl NL 4.5 (4.5 out of 5) 20 Nov 9

How we combine them. Each store counts once, with its biggest listing of this model, and its rating weighs by its number of reviews.

Not counted: Amazon (its terms do not allow us to show its ratings).

Frequently asked questions about the Shark PowerDetect NeverTouch Pro

What has the Shark PowerDetect NeverTouch Pro cost?

In our other editions it costs today: Netherlands € 449 at bol.com.

How do buyers rate the Shark PowerDetect NeverTouch Pro?

Buyers rate the Shark PowerDetect NeverTouch Pro 3.9 out of 5, from 286 reviews at 2 stores (Saturn DE and Kaufland.nl NL). We read the ratings on November 13, 2026.

Does the Shark PowerDetect NeverTouch Pro wash and dry its own mop?

Yes. The station dries it too.

How high a threshold can the Shark PowerDetect NeverTouch Pro climb?

Thresholds up to 1 in (25 mm), the maker says. It has a climbing system for higher thresholds.

How long does the Shark PowerDetect NeverTouch Pro run on one charge?

120 minutes on its quietest setting. A full charge takes 4 hours.

The maker

Shark

Shark is a brand of SharkNinja, Inc., which sells household appliances under the Shark and Ninja names, including vacuum cleaners and robot vacuums. SharkNinja is headquartered in Needham, Massachusetts, in the United States, and its shares are listed on the New York Stock Exchange. The company was incorporated in the Cayman Islands in 2023 and was previously part of JS Global Lifestyle Company Limited.

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