What you can expect from the Shark PowerDetect NeverTouch Pro
What testers say about the Shark PowerDetect NeverTouch Pro
The Shark PowerDetect NeverTouch Pro is a vacuum-and-mop robot that adjusts itself: its PowerDetect sensors raise the suction where there is more dirt, take extra mopping passes over stains, blow debris out of edges with air and extend the mop pad up to 1 inch towards walls. It navigates with a 360-degree lidar and 3D obstacle sensors, lifts itself over obstacles and thresholds (NeverStuck) and keeps the pad off carpet. The NeverTouch Pro base empties the robot into a 60-day bin, refills its water tank for up to 30 days and washes and dries the pad after every clean.
In Tom's Guide's lab it picked up 100 percent of the cereal on hardwood and 99.6 percent on carpet, and 95 and 90 percent of the pet hair, for an overall score of 94.6. It cleaned in neat rows starting with the edges, climbed rugs and door saddles, and its mop laid down an even film that dried quickly without streaks, even lifting an old sticky stain. TechRadar found its first map the most accurate it had seen, never saw it hit a wall or furniture, and watched it lift itself over every threshold in the house but one of about 2 inches. RTINGS rates it great on hard floors, where its edge cleaning works fairly well.
The testers disagree on obstacles: TechRadar found the avoidance excellent, if so careful that it keeps away from edges, Tom's Guide saw it avoid shoes and dog toys but run over a thin cable, and RTINGS saw it bump into furniture hard and fail to avoid shoes, socks and cables. On carpet it is weaker: 83 percent of the kitty litter at Tom's Guide, flour left in a rug at TechRadar, and mediocre carpet and poor pet-hair results at RTINGS. Suction and water flow cannot be set by hand, TechRadar found wood floors left wetter than it liked, and RTINGS notes that the base washes and dries the pad with cold water and air and that upkeep is tedious and costly. For mostly hard floors and a buyer who wants the station to do the chores, it is a strong choice, and a home with a lot of carpet and pets should look further.
Pros
- Cleared all loose debris from hard floors and carpet with ease Vacuum Wars ↗
- Its mop clears dried stains better than most robots Vacuum Wars ↗
- Lifts flattened pet hair out of carpet better than average Vacuum Wars ↗
- Lifts itself over tall thresholds that stop most robots TechRadar ↗
- Never bumped into walls or furniture during testing TechRadar ↗
- Its first map of the home was quick and very accurate TechRadar ↗
- Cleared cereal, litter and pet hair from hardwood almost completely Tom's Guide ↗
- Its mop removed caked-on grime and food spills, drying without streaks Tom's Guide ↗
- Raises itself over rugs and door saddles between rooms Tom's Guide ↗
Cons
- Covers little floor per charge, among the weakest at its price Vacuum Wars ↗
- The Shark app lacks multi-floor maps, room settings and water level control Vacuum Wars ↗
- The dock washes the pad with cold water and dries it without warm air Vacuum Wars ↗
- Leaves floors quite wet, and the water flow cannot be adjusted TechRadar ↗
- Keeps too far from walls, so room edges get less attention TechRadar ↗
- Left a thin film of fine flour behind on hard floor and rug TechRadar ↗
- Spread kitty litter through carpet instead of picking it all up Tom's Guide ↗
- Ran over a thin charging cable left on the floor Tom's Guide ↗
Where the testers disagree
- Pickup: Vacuum Wars: Cleared all loose debris from hard floors and carpet with ease · Tom's Guide: Cleared cereal, litter and pet hair from hardwood almost completely against TechRadar: Left a thin film of fine flour behind on hard floor and rug
- Mopping: Vacuum Wars: Its mop clears dried stains better than most robots · Tom's Guide: Its mop removed caked-on grime and food spills, drying without streaks against TechRadar: Leaves floors quite wet, and the water flow cannot be adjusted
- Obstacles: TechRadar: Never bumped into walls or furniture during testing against Tom's Guide: Ran over a thin charging cable left on the floor
Each point sums up, in our words, the review of the test it names, and its link leads to that review. We do not summarize RTINGS or Wirecutter: their lists are linked above.





